About US
Celebrating our 50+ years in business in Burlington!
Welcome to The Follicle, Burlington’s Spa & Hair Salon
Established in Burlington in 1972, The Follicle Spa & Hair Salon has proudly cared for generations of clients with professional spa, skincare, beauty, and hair services in a warm and welcoming environment.
For over 50 years, we have been known as a trusted destination for clients looking to relax, restore, and feel their best. Our full-service spa and salon offers advanced skincare, facials, nail and foot care, massage, hair styling, hair colour services, makeup, waxing, and a wide range of treatments designed to support your overall well-being.
At The Follicle, we believe beauty and wellness go hand in hand. Whether you are visiting us for a results-focused facial, a relaxing massage, a fresh hairstyle, a manicure or pedicure, or simply a little time for yourself, our professionally trained team is here to guide you with care, knowledge, and genuine attention.
Our south-central Burlington location has been thoughtfully designed to feel calming, clean, and comfortable. We take great pride in maintaining a professional environment where hygiene, sterilization, and client care are always a priority. Our equipment and treatment spaces are carefully cleaned and maintained, and our business is regularly inspected by the Department of Health.
Most importantly, we want every client to feel at ease the moment they walk through our doors. We take the time to listen, understand your needs, and recommend services that help you relax, rejuvenate, and restore.
We invite you to visit us, meet our team, enjoy a tour, and experience the thoughtful care that has made The Follicle a trusted part of the Burlington community for decades.
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Our Mission
At The Follicle Spa & Hair Salon, our mission is to provide professional, knowledgeable, and compassionate care in a welcoming environment where every client feels valued, respected, and cared for.
Our core values are:
Professionalism. Education. Integrity. Kindness.
These values guide every service we provide and every client relationship we build.
Professionalism
Professionalism means creating a consistent, high-quality experience for every client. Our team follows thoughtful protocols and procedures to ensure your visit feels seamless, comfortable, and exceeds expectations from beginning to end.
Education
Education is at the heart of what we do. We believe in continually learning and understanding the science behind skincare, haircare, beauty, and wellness. This allows us to make informed, results-driven recommendations that support each client’s individual needs and goals.
Integrity
Integrity means offering honest guidance and treating each client as a whole person. We recommend services and products with care, always keeping your best interests in mind. Our attention to detail helps ensure you leave feeling confident, cared for, and supported in your wellness journey.
Kindness
Kindness is woven into every part of The Follicle experience. We aim to create a friendly, calming, and inclusive space where clients feel welcomed and respected. Through every treatment, consultation, and conversation, our goal is to offer a confident, soothing touch and genuine care.
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A Burlington Tradition of Care
As a locally owned business with deep roots in the Burlington community, we are grateful for the trust our clients have placed in us over the years. It is our privilege to continue growing, learning, and serving our community with the same care and dedication that has been part of The Follicle since 1972.
We look forward to welcoming you.
Wellness
Enjoy the Difference
As well as providing you with a relaxing spa environment, we offer spa treatments to rejuvenate and de-stress you, and leave you feeling pampered.
We are now MASTER AESTHETICIANS!
What It Means to Be a Master Aesthetician
Being a Master Aesthetician is far more than holding a credential or completing advanced training. It’s a calling, one rooted in deep knowledge, skilled hands, and a heart for guiding clients toward confidence and better skin health. At its core, mastering aesthetics is about blending science, artistry, and compassionate care into one seamless experience.
A Master Aesthetician is:
1. A Leader in Skin Science
They have an exceptional understanding of skin anatomy and physiology, and how it behaves across every stage of life.
They can:
- Recognize and treat complex skin conditions such as acne, rosacea, aging concerns, sensitivity, and pigmentation
- Understand how hormones, environment, lifestyle, and stress contribute to change.
Their expertise enables them to work safely and confidently, delivering treatments that are both corrective and compassionate.
2. A Specialist in Advanced Treatments
A Master Aesthetician isn’t limited to basic facials. They’re trained in high-level procedures such as:
- Chemical peels (multi-depth, multi-acid, corrective protocols)
- Enzyme therapy and advanced exfoliation methods
- Dermaplaning and more intensive resurfacing
- Clinical-strength treatment layering
- LED phototherapy
- Oxygen therapy (OxyGeneo + VIP OxyGeneo)
- Growth factor and collagen-based treatments
- Microneedling (when within their scope) or collaboration with medical team members
- Scalp and hair restoration therapies
- Holistic skin rituals that support lymphatic flow and reduce inflammation
They know when a treatment will help, and equally important, when it won’t.
3. A Trusted Guide and Educator
Clients often walk in feeling overwhelmed, discouraged, or confused about their skin.
A Master Aesthetician steps in as a steady hand, helping clients understand:
- Why does their skin behave the way it does
- Which products genuinely make a difference
- How to build routines that support long-term skin health
- Which treatments will help them reach their goals efficiently and safely
This educator’s heart is part of what makes them so trusted. They simplify the complicated without ever talking down to their clients.
4. A Skilled Collaborator with Medical Professionals
In a modern spa environment, like ours, a Master Aesthetician works closely with our RNs. They understand:
- Pre- and post-care for medical treatments
- Contraindications
- How aesthetic and medical services complement each other
- When a client needs to be referred to a medical professional for better outcomes
This partnership ensures that every client receives safe, comprehensive care.
5. A Practitioner of Wellness and Empathy
The best aestheticians treat more than skin.
They treat the person behind it.
A Master Aesthetician brings:
- A calming presence
- Emotional support when clients feel vulnerable
- A listening ear
- A nurturing approach that feels personal, human, and kind
They understand that for many people, a facial is a healing moment, a chance to be cared for without having to put on a brave face.
6. A Professional Committed to Ethics and Integrity
We maintain:
- High sanitation and safety standards
- Clear and honest communication
- Consistency and reliability
- Respect for client boundaries and individual needs
- Professionalism in every interaction
We don’t upsell unnecessary products. We recommend what clients truly need.
7. A Lifelong Learner
Mastery requires ongoing curiosity. These professionals are always:
- Updating knowledge about new ingredients
- Exploring the latest technologies
- Understanding skin behaviour more deeply
- Refining their techniques
- Staying aligned with standards of practice
We never believe we’ve “arrived”; we continually evolve for our clients’ sake.
8. Someone Who Blends Artistry With Skilled Touch
There is a finesse in the way a Master Aesthetician works:
- Their touch is intuitive and confident
- Their timing, pressure, and flow feel effortless.
- Their treatments feel both clinical and luxurious.
- Every step, cleansing, extracting, massaging, masking, feels intentional.
Clients can sense they’re in the hands of someone who has spent years perfecting their craft.